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Does Caixa Bank offer English or French speaking services? Which bank is best to open a bank a/c?

Posted: Mon Jan 17, 2022 5:42pm
12 replies157 views4 members subscribed
LuckyExpat

Posts: 10

Location: Palamós

Joined: 15 Sep 2021

I currently live in S'Agaró and wanted to open a bank account with Caixa since I heard good reviews about them (however, I also have read some not so great reviews re their charges/commission/transfer fees). I went to Platja d'Aro just now, but a man told me their ranch is only open on Thursday afternoons?

Does anyone know a good bank that has more regular opening hours in the greater area around Platja d'Aro?

Alan

Posted: Tue Jan 18, 2022 2:47pm

Posts: 7

Location: Begur

Joined: 12 Apr 2018

Posted: Tue Jan 18, 2022 2:47pm

I opened a Caixa bank account in December and they have taken 87 euros so far in fees and commissions.

I am considering closing it!

LuckyExpat

Posted: Wed Jan 19, 2022 11:14am

LuckyExpat

Original Poster

Posts: 10

Location: Palamós

Joined: 15 Sep 2021

Posted: Wed Jan 19, 2022 11:14am

Alan wrote on Tue Jan 18, 2022 2:47pm:

I opened a Caixa bank account in December and they have taken 87 euros so far in fees and commissions.

I am considering closing it!

Wow! Thank you for your input! Their customer service SUCKS! I've called three times by now and left messages (in Spanish) since they only have voice mail, sent them an email to ask for specific documentation necessary to open a bank a/c (I'm in the process of attaining my NIE), but nothing! Do you have another bank in mind that may be less costly?

Alan

Posted: Wed Jan 19, 2022 11:33am

Posts: 7

Location: Begur

Joined: 12 Apr 2018

Posted: Wed Jan 19, 2022 11:33am

LuckyExpat wrote on Wed Jan 19, 2022 11:14am:

Wow! Thank you for your input! Their customer service SUCKS! I've called three times by now and left messages (in Spanish) since they only have voice mail, sent them an email to ask for specific documentation necessary to open a bank a/c (I'm in the process of attaining my NIE), but nothing! Do y...

...ou have another bank in mind that may be less costly?

I have been using Wise (previously Transferwise) to move money between accounts and am considering applying for their debit card.

You might want to look into it yourself. Their fees are very competitive.

LuckyExpat

Posted: Wed Jan 19, 2022 11:38am

LuckyExpat

Original Poster

Posts: 10

Location: Palamós

Joined: 15 Sep 2021

Posted: Wed Jan 19, 2022 11:38am

Thank you!! I'm just reading up on the different Spanish banks and their services.

Just in case you might be interested.

https://www.expatica.com/es/finance/banking/guide-to-banking-in-spain-100438/#Bank-account

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Mango

Posted: Wed Jan 19, 2022 5:08pm

Posts: 10

3 helpful points

Location: L'Escala

Joined: 13 Aug 2021

Posted: Wed Jan 19, 2022 5:08pm

Holà 

I heard that the BBVA is good and has the best APP 

i don’t advice SABADELL 


good luck 

Karin 

LuckyExpat

Posted: Fri Jan 21, 2022 8:35am

LuckyExpat

Original Poster

Posts: 10

Location: Palamós

Joined: 15 Sep 2021

Posted: Fri Jan 21, 2022 8:35am

Hi Karin,

Sorry, I only just saw your reply now. What is APP?

I was looking at customer service reviews of Spanish banks on the Spanish site of Trust Pilot. Not very comforting, especially if one comes from a country that is bank & financial institutions heavy and customer service (used to be) quite good.

Mango

Posted: Fri Jan 21, 2022 9:23am

Posts: 10

3 helpful points

Location: L'Escala

Joined: 13 Aug 2021

Posted: Fri Jan 21, 2022 9:23am

LuckyExpat wrote on Fri Jan 21, 2022 8:35am:

Hi Karin,

Sorry, I only just saw your reply now. What is APP?

I was looking at customer service reviews of Spanish banks on the Spanish site of Trust Pilot. Not very comforting, especially if one comes from a country that is bank & financial institutions heavy and customer service (used to be) quite good.

...

...

An application = app 

DHachey1971

Posted: Mon Jun 6, 2022 12:03pm

Posts: 17

4 helpful points

Location: Lloret de Mar

Joined: 2 Jul 2021

Posted: Mon Jun 6, 2022 12:03pm

LuckyExpat wrote on Mon Jan 17, 2022 5:42pm:

I currently live in S'Agaró and wanted to open a bank account with Caixa since I heard good reviews about them (however, I also have read some not so great reviews re their charges/commission/transfer fees). I went to Platja d'Aro just now, but a man told me their ranch is only open on Thursday ...

...afternoons?

Does anyone know a good bank that has more regular opening hours in the greater area around Platja d'Aro?

We have had great success with Bankinter over the last 7 years.  They have a full English website as well as a special number to phone for English assistance.

Mango

Posted: Mon Jun 6, 2022 1:26pm

Posts: 10

3 helpful points

Location: L'Escala

Joined: 13 Aug 2021

Posted: Mon Jun 6, 2022 1:26pm

Mango wrote on Fri Jan 21, 2022 9:23am:

An application = app 

No worries LuckyExpat :) 

I’m happy with the CaixaBank, though the fees are high as everywhere.
I think it great to have a Personal Adviser and daily opening hours. 

Not many banks have this service now. 

Good luck 

Karin L’Escala 

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